SHIPPING & HANDLING
After your purchase, materials will be ordered to fabricate your piece. Once materials have been received for your piece (usually takes about a week), Made to Order Items take 2-4 weeks to complete, unless otherwise noted. Items that cost over $100 will be shipped FREE, using USPS with the fastest and most economic speed, during normal business hours, which for me is M-F 9 am-5 pm., and sometimes Saturday during post office hours. If you’d like to upgrade your shipping, you may do so while checking out. If you have any additional requirements, please include the details while purchasing, or select a shipping upgrade during purchase.
RETURNS & REFUNDS
The bad news is that I do not accept refunds for my merchandise. The good news is that I will do store credit, or an exchange for a similar item of value, or if you’d like something of greater value, I can send you a bill for the difference. Nonetheless, I give a satisfaction guarantee! I can resize rings within a reasonable distance from the original size for a small fee. Contact me if you need resizing. I suggest visiting your local jeweler to determine your size before purchasing. If you have any questions, feel free to ask.
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